Innovation is the lifeblood of the new economy. But organizations are not very good at either generating or sustaining it even though they recognize its critical nature. They fail because, while they want innovation, few tolerate troublemakers or dissenters. But innovation and dissent are two sides of the same coin. By definition, innovation is about different ideas and different ideas are, more often than not, perceived as dissent.
In a stimulating and humorous presentation, Ms Frances Horibe helps managers understand that encouraging dissenters—those people who will speak truth to power—goes beyond managing conflict and is a critical component of creating and sustaining an innovative culture.
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Frances D.E. Horibe
e-mail: fhoribe at franceshoribe.com